Anti-spam policy

I. Introduction

1. Purpose and Scope of the Anti-Spam Policy

This policy aims to define the rules and measures implemented by SREI GROUP LTD to prevent and combat spamming. This policy applies to all electronic communication activities carried out by SREI GROUP LTD, including emails, text messages, push notifications, and any other forms of electronic messages.

2. Acceptance of the Anti-Spam Policy

All employees, subcontractors, and partners of SREI GROUP LTD must accept and comply with this anti-spam policy. By using the services of SREI GROUP LTD, customers also agree to comply with this anti-spam policy.

II. Definitions

The "Definitions" section clarifies the terms used in the Anti-Spam Policy for a better understanding of the document.

1. Spam

Spam is unsolicited email that is sent in bulk to a large number of recipients, typically for advertising or marketing purposes.

2. Opt-in and Opt-out

Opt-in is a data collection method in which a user gives explicit consent to receive marketing or advertising communications by checking a box or filling out a form. Opt-out is the reverse method, in which a user must choose to no longer receive these communications by unsubscribing from the mailing list.

3. Whitelist and Blacklist

A whitelist is a list of approved recipients to receive marketing or advertising communications. In contrast, a blacklist is a list of recipients who are blocked or prohibited from receiving such communications.

It is important to understand these terms to comply with the Anti-Spam Policy and avoid any undesirable behavior.

III. Compliance Rules

1. Compliance with Applicable Anti-Spam Laws and Regulations

It is imperative that our company complies with the anti-spam laws and regulations in effect in our country of residence, as well as in any country where our emails may be received. We must ensure that our email marketing campaigns comply with the requirements of these laws and regulations, including, but not limited to, the CAN-SPAM Act in the United States, the European ePrivacy Law, the Canadian Anti-Spam Legislation (CASL), etc.

2. Prohibition of Sending Unsolicited Emails

We should only send emails to individuals who have expressly consented to receive them. Sending unsolicited emails is strictly prohibited.

3. Obligation to Provide an Easy Opt-Out Mechanism

All emails must contain an easy-to-use opt-out mechanism that allows recipients to easily unsubscribe from our mailing list. This mechanism should be operational for at least 30 days after the initial email has been sent.

4. Prohibition of Selling or Renting Mailing Lists

We must not sell, rent, exchange, or share our mailing lists with third parties. This includes mailing lists that have been provided to us by third parties.

5. Obligation to Retain Opt-In and Opt-Out Records

We must retain opt-in and opt-out records for a minimum of two years from the date of collection. These records should be easily accessible and available upon request.

IV. Compliance Procedures

1. Email Address Verification

Before sending email messages, we commit to verifying the validity and accuracy of the recipients' email addresses. We also ensure that these email addresses have not been obtained fraudulently.

2. User Consent for Email Communications

We can only send email communications to users who have given their express permission through a clear and explicit opt-in process. Additionally, we can only send emails to users who have consented to receiving information from us.

3. Sender Identification

We are committed to clearly identifying the sender of the email and providing a means of contact for recipients to reach out to us directly.

4. Email Content and Format

Our email messages always include an easily accessible unsubscribe option to allow recipients to opt out of our mailing list. Emails never contain false statements or misleading information, particularly regarding the content, subject, or source of the email.

We are dedicated to adhering to these compliance procedures to ensure that our email marketing campaigns comply with applicable laws and regulations.

V. Consequences of Non-Compliance

1. Account Suspension or Termination

We reserve the right to suspend or terminate the account of any user who violates our Anti-Spam Policy. This action may be taken without prior notice or liability to the user in question or any third party.

2. Legal Actions

In the case of serious or repeated violations of our Anti-Spam Policy, we may take legal action to protect our business interests, including seeking damages and/or pursuing legal proceedings against the responsible user.

VI. Changes to the Anti-Spam Policy

1. Changes to the Anti-Spam Policy

We reserve the right to modify this Anti-Spam Policy at any time without prior notice. The modifications will be published on our website and will be effective immediately upon publication.

2. Notification of Changes

We will notify our users of any changes to this Anti-Spam Policy by posting a modification notice on our website and sending an email to our users. It is the responsibility of the user to regularly check our website and ensure they are up to date with the current Anti-Spam Policy.

VII. Applicable Law and Jurisdiction

1. Applicable Law

This Anti-Spam Policy is subject to the laws of the country where the e-commerce store is registered.

2. Jurisdiction

In the event of a dispute relating to this Anti-Spam Policy, the parties will attempt to settle their differences amicably. If no amicable solution is reached, the competent courts shall be those of the jurisdiction where the e-commerce store is registered.

VIII. Conclusion

1. Summary of the Anti-Spam Policy

The Anti-Spam Policy aims to ensure that emails sent to users of our e-commerce website comply with applicable spam laws and regulations. This policy prohibits the sending of unsolicited emails and requires users to give their consent to receive email communications. The policy also requires the retention of opt-in and opt-out records and the provision of easy-to-use opt-out mechanisms.

2. Acceptance of the Anti-Spam Policy

By using our e-commerce website and accepting these terms of use, you also agree to our Anti-Spam Policy. Failure to comply with the terms of this policy may result in the suspension or termination of your account, and you may be held responsible for any violations of the law.