Privacy Policy

I. Introduction

At SREI GROUP LTD, we value the privacy of our customers. This privacy policy outlines the types of information we collect, how we use and share it, and the choices you have regarding your privacy.

Definition of Key Terms

In this privacy policy, the following terms have the meanings ascribed to them below:

  • "Personal Data" refers to any information that can be used to identify an individual, including their name, email address, postal address, phone number, etc.
  • "Services" refers to the products and services we offer on our online store.

Purpose of the Privacy Policy

The purpose of this privacy policy is to inform you about how we collect, use, and share the personal data you provide to us, as well as the measures we take to protect the confidentiality of this data. We are committed to complying with applicable data protection laws and regulations and ensuring that your personal data is processed fairly and transparently.

II. Collection and Use of Personal Information

A. Types of Information Collected

We collect the following personal information:

  • Contact Information: name, email address, phone number.
  • Billing Information: billing address.
  • Shipping Information: shipping address, recipient's name and surname.
  • Preferences and Interests Information: information about products you have viewed, added to your cart, or purchased.

B. Use of Collected Information

The information we collect is used for the following purposes:

  • To process and fulfill your order.
  • To communicate with you regarding your order.
  • To personalize your online shopping experience.
  • To improve our products and services.
  • To respond to your inquiries and customer service requests.

We are committed to not selling, renting, or disclosing this information to third parties, except in the following cases:

  • If it is necessary to fulfill our customers' requests or provide a service related to our online store.
  • If the law requires us to disclose this information.
  • If it is necessary to protect the rights, property, or safety of our company or our customers.

We use security tools to protect our customers' personal information and are committed to taking reasonable measures to prevent unauthorized use or unauthorized access to this information.

C. User Consent

By using our website, you consent to the collection and use of your personal information as described above.

D. Retention of Collected Information

We retain the collected information for as long as necessary for the purposes mentioned above or to comply with our legal obligations. We have implemented security measures to protect your personal information against loss, misuse, or alteration.

III. Use of Personal Data

A. Collection of Personal Data

When you visit our website or place an order, we may collect certain personal information about you, such as your name, email address, postal address, phone number, date of birth, and gender.

B. Use of Your Personal Data

We may use your personal data for the following reasons:

  • To process your order and provide you with information about your order.
  • To communicate with you about products, services, and promotions that we believe may be of interest to you.
  • To personalize and enhance your experience on our website.
  • To conduct analysis and market research.
  • To detect and prevent fraud and abuse.

C. Legal Basis for Use of Personal Data

We will only collect and use your personal data if we have a legal basis for doing so. The legal bases for the collection and use of your personal data are as follows:

  • Contract performance: We need your personal data to process your order and provide the products you have ordered.
  • Legitimate interests: We may use your personal data to personalize your experience on our website and conduct market research.
  • Your consent: We may use your personal data to communicate with you about products, services, and promotions if you have given us your consent to do so.
  • Compliance with legal obligations: We may be required to collect and use your personal data to comply with our legal obligations.

We will never sell your personal data to third parties, and we will only share it with third parties who need to know it to assist us in providing our services (e.g., our payment and delivery service providers).

IV. Sharing of Personal Data

1. Third parties with whom personal data may be shared

We do not share our customers' personal data with third parties without their explicit consent, except in the following cases:

  • Third-party service providers: We may share certain personal data with third-party service providers who work for us, such as payment or delivery service providers. In such cases, we ensure that these service providers adhere to our privacy policy and take appropriate measures to protect our customers' personal data.
  • Compliance with the law: We may disclose personal data if required by law, such as a court order or a request from a regulatory authority.

2. Legal basis for sharing personal data

We share our customers' personal data in compliance with the following legal bases:

  • Consent: We will seek explicit consent from our customers before sharing their personal data with third parties, except in cases where we are required by law to do so.
  • Legitimate interests: We may share personal data within the scope of our legitimate interests, such as fraud prevention or protection of our legal rights.

We ensure that all requests for sharing personal data are thoroughly reviewed, and data is not shared if it does not comply with our privacy policy or applicable laws.

V. Cookies and Similar Technologies

1. Use of cookies and other tracking technologies

When you browse our website, we may collect information about your behavior through the use of cookies and other tracking technologies. This information is used to improve your browsing experience and personalize the content we provide to you. Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit our website. They allow us to track your browsing behavior and collect information such as your IP address, the type of browser you are using, the duration of your visit to our website, the pages you have viewed, etc. We also use other tracking technologies, such as web beacons and invisible pixels, which allow us to know if you have opened or clicked on an email, for example, or if you have seen an online advertisement.

2. Legal basis for the use of cookies

We use cookies and other tracking technologies based on your prior consent. You can choose to refuse certain types of cookies by configuring your browser settings. However, this may affect your browsing experience on our website. We do not sell the information collected by these technologies to third parties. If you have any questions or concerns about our use of cookies and other tracking technologies, please feel free to contact us.

VI. Security of Personal Data

We take the security of our customers' personal data very seriously. To ensure their protection, we have implemented appropriate physical, technical, and organizational security measures.

Personal data is stored on secure servers protected by firewalls and intrusion detection systems. We also use encryption protocols to protect data during transmission over the Internet.

All personal data is accessible only to authorized employees who need access to perform their work. We also require our partners and service providers to adhere to strict security standards to protect personal data.

In the event of a personal data breach, we have established an emergency plan to manage the situation quickly and effectively. We will inform the affected individuals within the timeframes prescribed by law and work with the relevant authorities to minimize the effects of the breach.

We regularly update our security measures to ensure that personal data is continuously protected against emerging threats.

VII. User Rights

At SREI GROUP LTD, we take the protection of our users' personal data very seriously. We believe in transparency and clarity when it comes to the collection and processing of data. Therefore, we would like to inform our users about their rights regarding data protection.

    1. How users can access, modify, or delete their personal data

Users have the right to know what personal data we have collected about them. They can request access, modification, or deletion of this data by contacting us at We will respond to their request in a timely manner.

    1. How users can exercise their rights regarding data protection

Users also have the right to object to the use of their personal data or request its portability to another service. To exercise these rights, users can contact us at We are committed to responding to their request in a timely manner and taking the necessary steps to respect their rights regarding data protection.

At SREI GROUP LTD, we are committed to protecting users' rights regarding data protection and complying with applicable laws.

VIII. Email Marketing

Collection of email addresses

We collect users' email addresses when they subscribe to our newsletter or create an account on our website. We may also collect email addresses from trusted third parties for marketing purposes, provided that users have given their prior consent.

Use of email addresses

The collected email addresses may be used for marketing purposes, such as sending promotional offers, information about new products and services, newsletters, or any other relevant content for users. We commit not to share email addresses with third parties for advertising purposes without the explicit authorization of the concerned user.


Users can unsubscribe from our mailing list at any time by clicking on the unsubscribe link provided in each of our marketing emails. We are committed to processing these requests promptly in accordance with applicable regulations.

Note: It is important to clarify that the collection of email addresses must be carried out in compliance with applicable regulations, particularly the General Data Protection Regulation (GDPR) in Europe and the CAN-SPAM Act in the United States.

IX. Limitation of Liability

1. Disclaimer

Our company strives to keep its users' personal data secure and use it in accordance with the law. However, we cannot guarantee that personal data will never be compromised or that its use will always be in compliance with the law. Therefore, we disclaim any liability for any loss, theft, unauthorized disclosure, or any other misuse of your personal data.

2. Limitation of Liability

To the fullest extent permitted by law, our company shall not be liable for any direct, indirect, incidental, special, exemplary, or punitive damages, including but not limited to damages for loss of profits, loss of data, loss of use, or any other intangible losses, arising out of the use or inability to use our services and/or the violation of this privacy policy. Furthermore, our aggregate liability to you for any damages, regardless of the cause, shall never exceed the amount paid by you, if any, for the use of our services.

X. Changes to the Privacy Policy

1. How users will be informed of changes to the privacy policy

The privacy policy may be updated from time to time, therefore, it is important to notify users of any changes to the policy. Users will be informed of any changes to the privacy policy through clear and easily accessible notifications on our website. Users may also be notified of changes through email or other means of communication.

Users are advised to regularly review the privacy policy to stay informed of any changes. By continuing to use our website after any changes to the privacy policy, users accept the changes to the privacy policy. If a user disagrees with the changes to the privacy policy, they may discontinue using our website.